Here is what our customers had to say about our service and products. We highly value your feedback. Please use the Contact Us page to send us your comments.
"My order was delivered on time and was exactly what I was needing. Great quality, really comfortable. Great to know that the boots are Australian made. I will be ordering from you again soon. Keep up the good work.
"Last week I bought 2 pairs of the Ultra Tall Black Ugg Boots from your Clayton shop. The sales lady was friendly, very patient and helpful. I've been buying them since I was a teenager and these uggies are the best
I've ever bought. The fleece is thick and soft and the outer is flawless. My wife is so jealous that she now wants to wear my second pair. I've also received many compliments. From now on I won't be buying them anywhere else.
"I just wanted to mention how awesome my experience was. Not only did I get an amazing deal on my uggs, but I ordered them on a Monday and they were here on the next Wednesday and I live in Canada!! Your sizing was right on too, at first my daughter and were scared they were going to be too small as they were very snug, but within an hour of wearing them, they fit perfectly!!! We love our uggs and will be buying from here again!! "
"My Classic Ultra Tall uggs arrived this morning. Unbelievabe. I am wearing them and doubt I'll ever take them off. They are gorgeous. Also your service is amazing, kind, quick and courteous., with excellent stock, Feel free to quote me on that. i'll be recommending all my friends to shop with you."
"Thankyou so much again for making it so simple and yet extremely tempting to shop again and again and again. When you say they will arrive, they arrive 'on time'! This is one of the best service I have had the pleasure of dealing with. Thanks again."
"I just got my ugg boots.I just wanted to thank everyone at snug for great customer service and a very fast delivery. As i live in the UK, the boots arrived so quickly. I will definitely buy from u again. thanks again."
"Fabulous!!! I received the boots in 3 working days and I live in ITALY!!! ;-) Fantastic service and will highly recommend you. The boots are great and I really like them. Thank you so much!"
"Thank you so much for your very fast delivery. I ordered my boots on Sunday and they arrived today (Thursday and I'm in the UK!!). They are now on my feet and I don't think I'll be taking them off soon."
"I just wanted to say a big thank you for the great service you have provided. I ordered my ugg's on the sunday and they arrived the following saturday - and they are fantastic. Also the sizing guide on your web page is really realistic and made shopping easy. Thanks again :)"
"I would just like to say thank you, i ordered 2 pairs of ugg boots classic tall and then got very worried that they would not be what i expect and delivery would be ages, but i received them within 1 week of ordering them and they were perfect so a big thanks once again."
"Just wanted to say how delighted I am with my ugg boots. They are ridiculously comfy!! I ordered them on a Wednesday morning and by Monday morning they were on my feet (all the way from Australia to the UK)!! Service was amazing!! Much quicker than anything in the UK!! Thank you SNUG Australia. I would highly recommend your website to anyone!! Infact I already have!!"
"Wow! wow! wow! Ordered my boots 4 working days ago and they have just arrived! Fantastic service and will highly recommend you. The boots are fab and very well made. Thank you so much."
"Thank you so much for my boots, they are absolutely wonderful, I really love them! They are so lovely and cosy and I miss them when I take them off. My mum even had her feet in them before I had a chance, I think I will be placing an order for her soon too. A brilliant price and super speedy delivery, I will be back soon."
"I can't believe my boots arrived so fast. I'm sitting at my computer with my toes in cosy fleece a week after giving in to the temptation to buy them. That's service."
"Hi I am emailing you today to say that my boots have arrived and I am really happy with them. I am often very sceptical of customer testimonials but after reading them decided to give you a go and I am glad I did! I cannot believe how quick the delivery was from Australia to the UK and to be honest my family can't either, I can feel another order of slippers for my mum coming on!!!!!!! So here is a BIG Thankyouto all your team 10 out of 10 from me JOanne"
"I ordered my boots on Thursday at around lunch time. Today is Monday and i woke up to find my boots waiting for me! I am very very impressed. As i am with the price also. Tried ugg boots on in the UK and the same pair were about £100 more expensive. I will be reccomending you to all of my friends and will no doubt order from you again in the future.Thanks so much."
"Thanks so much for my ugg boots. They arrived safely just a week after I ordered them!! They are a fantastic fit and I love them. I will definitely be using your services again, you're so cheap and quick. Thanks again."
"I just wanted to email you to tell you how delighted I am with my Uggs. I have wanted to get a pair for a long long time and I couldn't resist the offer on your website - they are fantastic! I went shopping today and 2 people asked me where I got them - honestly! Thank you thank you - and they arrived within 5 days, brilliant! I'm wearing them now and I don't think I'll ever take them off!"
"Hello, I just wanted to thank you for the excellent service recieved. I ordered my fab Ugg boots last Thursday, and I received them on Monday... that's so fast, and excellent value. Thanks again, will definitely recommend you to friends, and most likely buy more boots !!"
"Hi - just wanted to say THANKYOU for my order! Fantastic classic boots & slippers - am VERY PLEASED!! Super fast delivery too - actually faster than our own postal services to be honest!!! I will DEFINATELY be shopping with you again!!!!!"
"Thank you very much for making my first internet shop a very easy and enjoyable experience. My boots arrived promptly and I am very pleased with them and the service provided by your company and will certainly use you again."
"I received my 2 pairs of ugg boots only 6 days after ordering them and I am so pleased with them. They are really well made and so comfy; and look fantastic with trousers and skirts - real all-rounders! Plus, they were a lot cheaper than uggs bought in the UK, even with the cost of shipping. I've recommended you to all my friends! Many thanks!"
"I never do this - but i had to write and tell you how impressed i was by your service. i ordered my ugg boots on a sunday and they were delivered all the way from australia the following friday! i was blown away - i have parcels that have taken weeks from london to sussex. very well done and i adore my boots."
"I've just received my Uggs in Sweden and am the envy of my colleagues - they love my boots as much as I do - so much so that I'm making another order. Thanks for the fast delivery. You are a real tribute to internet shopping - quick, easy and great service."
"Fantastic value half the price than buying them @home great boots (delivered when said), I know where I will be buying my next pair, really good web site easy to deal with. Thank you."
"I received my boots this morning having ordered them just over a week ago - not bad for shipping to the UK. I put them on as soon as I got them and now I don't want to take them off again! Thanks for the great service and I will definitely be recommending your site to my friends and family."
"Ugg boots arrived safely and are georgeous - thank you. I can't beleive they got here so fast and they fit like a glove (which I was a bit nervous about seeing as they came from such a long way away)! am talking all friends into ordering! thanks again."
"I have bought 3 pairs of ugg boots now, I am absolutely delighted with all 3. Me and the kids have toes that are as warm as toast!!!!!"
"I have received my uggs today and they are fantastic. So cozy and warm. Really great delivery time as well, can't believe how easy and quick it is to shop direct from Australia. I have already placed my next order, better hide the credit card before I buy every item in stock!!!"
"Many thanks for such a swift & efficient service - I'm delighted with my scuffs - they're exactly what I wanted, and impossible to find anywhere else. I would never have believed it was quicker & easier to buy direct from Australia! Looking forward to shopping with you again."
"Ugg boots arrived this morning....they are flippin gorgeous! they arrived quick as a flash, will definately be back for another pair. I will have toastie toes for a long time to come!! thank-you very much!"
"Hi, my ugg boots arrived today and they are absolutely gorgeous!! and soooooo comfy!! i will be ordering again very soon, thank you so much for an excellent product and excellent service!!"
"Thank you so much for my uggs - i absolutely love them, can't take them off - even my boyfriend wants some now!! Super fast delivery, great price and great communication, many thanks, i'll be buying again from you guys soon!"
"Your boots are gorgeous, perfect for our cold winters here in Canada. I would like to thank you for your prompt assistance with my order from beginning to end. Your customer service is outstanding and I would not hesitate to refer business your way and would most definitely order from you in the future. Many thanks again."
"Just to let you know that your boots are great, comfortable and warm; a very high quality. The service is excellent and the shipping too. I won't be able to live without my ugg boots anymore in the winter time. I will be back soon for another pair. I recommend you to all my friends. Just one word: BRAVO"
"Just to let you know that the boots have arrived and have been lived in since their arrival. My feet have never been happier and am planning on sharing the love by giving ugg footwear to rellies for christmas. Thank you very much from me and my feet."
"Just wanted to say that I have received my Ugg Boots within 7 days of ordering, I am really really happy with them, so much so I have ordered the Tall Ugg Boots as well. Thank you for your great and quick service and I look forward to receiving my second pair of boots."